FAQ
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FAQ on Products
FAQ on Company
FAQ on Warranty

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How to Place the Order?

How to Place the Order?1) Send your inuqiry online or contact directly with sales engineer ny email.2) Discuss all details with our sales engineer, like technical details, price, quantity, lead-time, shipping details, payment etc..3) Once all details settled, release your purchase order(PO) if needed, we will provide PI(Proforma Invoice).4) Send the deposit(pre-payment) as discussed, producction starts when we got thedeposit.5) Once production finished as planned, we have QC department for Quality Control, meanwhile, sales engineer will send you pictures & video for confirmation also.6) Delivery will be arranged as discussed after we receive your balance, the ETD(Estimated Time for Departure) and ETA(Estimated Time for Arrival) will be providedonce the goods loaded.7) You can contact your sales engineer once you found the good is not the one you wantor defective for after-sales service.Sunshine Growing (since 2011) is an communication manufacturer that mainly produce the fiber optic cable, fiber optic patch cord, pigtail, fiber optic cross cabinet, PLC splitter, etc. Our professional sales team, engineers and workers will control the whole process from place an order to shipping to you hand.

OEM & ODM, Shipment, Payment, etc.

Q: Why choose Sunshine?A: 1) Professional Manufacturer: Low MOQ, free samples are available.2) Quality Assurance: High quality with fast delivery.3) Customers Solutions: Quick response & professional FTTH solutions.4) Win-Win Price: Save much costs, bring more benefits for customers.Q: Do you accept OEM or ODM? A: Yes, we're factory. Any of your customized requirements we would love to do our best to help you realize.Q: Can you print our LOGO?A: Sure, Your LOGO can be printed on the boxes, or products.Q: Can you send me a free sample? A:  Yes,We are willing to send free sample,if you would like to pay the shipping costs. Q: How long is your delivery time? Re.The general delivery time is 5-7 days after order confirmed,it depends on the order quantity.Q: What's the method of shipment?A: We accept all shipment, such as Delievery, ocean transport, land transport, airport transport.Q: About the price?A: We usually quote within 12 hours after we confirm the technical data of your products. Q: What's the Payment?A: We accept all payments, such as LC, TT, DP, DA, Paypal, Western Union, Money Gram.Q: What are your terms of payment? A: 30% in advance, and 70% before shipment.-Sunshine Growing (since 2011) is an communication manufacturer that mainly produce the fiber optic cable, fiber optic patch cord, pigtail, fiber optic cross cabinet, PLC splitter, etc. Our professional sales team, engineers and workers will control the whole process from place an order to shipping to you hand.

Company Profile

Sunshine Growing (since 2011)  is an communication manufacturer that is located at West TianTai Industrial Park, TianTai, Zhejiang, China. Sunshine provides a professional fiber optic design and after-sales service for all over the world. Our factory mainly produce the fiber optic cable, fiber optic patch cord, pigtail, fiber optic cross cabinet, PLC splitter, etc.Sunshine Growing has good business relationship with companies in Eastern Europe, Western Europe, South America, North America, Central Asia, Middle East, Africa and CIS countries, Such as Russian, USA, United Kingdom, Canada, Mexico, France,Germany, Brazil, Paraguay, Saudi Arabia, United Arab Emirates, Bahrain, Ecuador, Singapore, etc.Our products quality is widely popular in domestic fiber optic industry. We firmly believe quality comes first. Quality is our life. China Telecom Co., China Mobile Co., and China Unicom Co., are our stable cooperation partners.Sunshine Growing has a diverse and experienced management team, the team is comprises of individuals with backgrounds both inside and outside of the telecommunications, fiber optic industry,whom all posses one common passion - A passion for modernization and delighting customers. Professional sales team,professional engineer,professional worker will control the whole process from place an order to shipping to you hand.We are devoted to listening to and understanding the individual needs of our customers, we will strive to be your provider of choice by fostering an environment of teamwork, innovation, quality and efficiency to achieve a common goal of total customer satisfaction.Choosing Sunshine is not only our success, but also yours.

Limited Product Warranty

Limited Product WarrantyThis limited product warranty includes all products sold under the Sunshine brand name. All Sunshine products, including parts used in all Sunshine products have a warranty guaranteeing that they will comply with our published specifications and be free from defects for a period of two years from the date of invoice from Sunshine. Exceptions will be made only in the event that a different time period has been set forth in the Sunshine product manual, user guide, or any other product document.FirmwareFirmware that is contained in any Sunshine product and properly installed with any Sunshine-specified hardware has a warranty of two years from date of invoice from Sunshine, guaranteeing performance in accordance with Sunshine’s published specifications, unless otherwise provided in a separate licensing agreement, and is subject to the limitations for third-party products set forth below.-RemediesThe sole and exclusive obligation of Sunshine and the buyer’s exclusive remedy under this warranty is for Sunshine to repair or replace any defective Sunshineproduct. Sunshine will retain sole discretion as to which of these remedies Sunshine will provide to the buyer. On-site warranty service is not covered and will be at the buyer’s own expense, unless authorized by Sunshine in writing previous to the commencement of the on-site warranty service.The buyer must notify Sunshine within 30 business days of learning of any accident or incident involving Sunshine products.Sunshine retains the right to either examine Sunshine products in situ or issue shipping instructions for the return of the product. Pursuant to confirmation by Sunshine that the defect is covered by this warranty the repaired or replaced product will be covered under the original two-year warranty for the remainder of the period during which it is applicable.ExclusionsPrior to use, the buyer shall determine the suitability of the Sunshine product for his or her intended purpose and will assume all risk and liability whatsoever in connection therewith. This warranty shall not be applicable to any Sunshine products having been subjected to misuse, neglect, improper storage and handling, installation, accidental damage, or having been altered in any way by persons other than Sunshine or those people authorized by Sunshine. Third-party products are not covered under this warranty.Nonconforming products should not be returned to Sunshine unless:1) Product is unused,2) Product is provided in its original packaging,3) And product is accompanied by Sunshine's Return Material Authorizaton.Limitation on LiabilityIn no case will Sunshine be liable to the buyer or to any third parties for any special, punitive, consequential, or indirect damage or damages, including without limitation the loss of capital, use, production or profits, arising from any cause whatsoever, even in the event that Sunshine has been advised of the possibility of such damage or damages.

Remedies

RemediesThe sole and exclusive obligation of Sunshine and the buyer’s exclusive remedy under this warranty is for Sunshine to repair or replace any defective Sunshineproduct. Sunshine will retain sole discretion as to which of these remedies Sunshine will provide to the buyer. On-site warranty service is not covered and will be at the buyer’s own expense, unless authorized by Sunshine in writing previous to the commencement of the on-site warranty service.The buyer must notify Sunshine within 30 business days of learning of any accident or incident involving Sunshine products.Sunshine retains the right to either examine Sunshine products in situ or issue shipping instructions for the return of the product. Pursuant to confirmation by Sunshine that the defect is covered by this warranty the repaired or replaced product will be covered under the original two-year warranty for the remainder of the period during which it is applicable.-Limited Product WarrantyThis limited product warranty includes all products sold under the Sunshine brand name. All Sunshine products, including parts used in all Sunshine products have a warranty guaranteeing that they will comply with our published specifications and be free from defects for a period of two years from the date of invoice from Sunshine. Exceptions will be made only in the event that a different time period has been set forth in the Sunshine product manual, user guide, or any other product document.FirmwareFirmware that is contained in any Sunshine product and properly installed with any Sunshine-specified hardware has a warranty of two years from date of invoice from Sunshine, guaranteeing performance in accordance with Sunshine’s published specifications, unless otherwise provided in a separate licensing agreement, and is subject to the limitations for third-party products set forth below.ExclusionsPrior to use, the buyer shall determine the suitability of the Sunshine product for his or her intended purpose and will assume all risk and liability whatsoever in connection therewith. This warranty shall not be applicable to any Sunshine products having been subjected to misuse, neglect, improper storage and handling, installation, accidental damage, or having been altered in any way by persons other than Sunshine or those people authorized by Sunshine. Third-party products are not covered under this warranty.Nonconforming products should not be returned to Sunshine unless:1) Product is unused,2) Product is provided in its original packaging,3) And product is accompanied by Sunshine's Return Material Authorizaton.Limitation on LiabilityIn no case will Sunshine be liable to the buyer or to any third parties for any special, punitive, consequential, or indirect damage or damages, including without limitation the loss of capital, use, production or profits, arising from any cause whatsoever, even in the event that Sunshine has been advised of the possibility of such damage or damages.

Exclusions & Limitation on Liability

ExclusionsPrior to use, the buyer shall determine the suitability of the Sunshine product for his or her intended purpose and will assume all risk and liability whatsoever in connection therewith. This warranty shall not be applicable to any Sunshine products having been subjected to misuse, neglect, improper storage and handling, installation, accidental damage, or having been altered in any way by persons other than Sunshine or those people authorized by Sunshine. Third-party products are not covered under this warranty.Nonconforming products should not be returned to Sunshine unless:1) Product is unused,2) Product is provided in its original packaging,3) And product is accompanied by Sunshine's Return Material Authorizaton.Limitation on LiabilityIn no case will Sunshine be liable to the buyer or to any third parties for any special, punitive, consequential, or indirect damage or damages, including without limitation the loss of capital, use, production or profits, arising from any cause whatsoever, even in the event that Sunshine has been advised of the possibility of such damage or damages.

What is the best fiber optic splice enclosure?

The hybrid fiber enclosure is the most adaptable of the Fiber Optic Splice Enclosure since it can secure network fiber regardless of weather, temperature, or location. This adaptability enables placement on a wall, aerial, or cell. A small form also enables pedestal installation and below-grade applications.-What is a fiber optic splice closure?A Fiber Optic Splice Closure is one fiber cable junction box/enclosure, mainly used to accommodate & protect fiber optic splices, realizing fiber cables' branching, termination, and connection for long-distance fiber optic transmission. Fiber optic splice closures are suitable for outdoor aerial, underground installation.What is a fiber optic splice tray used for?Fiber splice trays used in various Fiber Optic Splicing Enclosures may range in design and fiber count. Fiber optic splice closure is also utilized for aerial, strand-mount FTTH “tap” sites where drop cables are spliced to distribution cables and underground applications.What is the best fiber optic splice enclosure?The hybrid fiber enclosure is the most adaptable of the Fiber Optic Splice Enclosure since it can secure network fiber regardless of weather, temperature, or location. This adaptability enables placement on a wall, aerial, or cell. A small form also enables pedestal installation and below-grade applications.Sunshine Growing (since 2011) is an communication manufacturer that mainly produce the fiber optic cable, fiber optic patch cord, pigtail, fiber optic cross cabinet, PLC splitter, etc. Our professional sales team, engineers and workers will control the whole process from place an order to shipping to you hand.

What is a fiber optic splice tray used for?

Fiber splice trays used in various Fiber Optic Splicing Enclosures may range in design and fiber count. Fiber optic splice closure is also utilized for aerial, strand-mount FTTH “tap” sites where drop cables are spliced to distribution cables and underground applications.-What is a fiber optic splice closure?A Fiber Optic Splice Closure is one fiber cable junction box/enclosure, mainly used to accommodate & protect fiber optic splices, realizing fiber cables' branching, termination, and connection for long-distance fiber optic transmission. Fiber optic splice closures are suitable for outdoor aerial, underground installation.What is a fiber optic splice tray used for?Fiber splice trays used in various Fiber Optic Splicing Enclosures may range in design and fiber count. Fiber optic splice closure is also utilized for aerial, strand-mount FTTH “tap” sites where drop cables are spliced to distribution cables and underground applications.What is the best fiber optic splice enclosure?The hybrid fiber enclosure is the most adaptable of the Fiber Optic Splice Enclosure since it can secure network fiber regardless of weather, temperature, or location. This adaptability enables placement on a wall, aerial, or cell. A small form also enables pedestal installation and below-grade applications.Sunshine Growing (since 2011) is an communication manufacturer that mainly produce the fiber optic cable, fiber optic patch cord, pigtail, fiber optic cross cabinet, PLC splitter, etc. Our professional sales team, engineers and workers will control the whole process from place an order to shipping to you hand.

What is a fiber optic splice tray used for?

Fiber splice trays used in various Fiber Optic Splicing Enclosures may range in design and fiber count. Fiber optic splice closure is also utilized for aerial, strand-mount FTTH “tap” sites where drop cables are spliced to distribution cables and underground applications.What is a fiber optic splice closure?A Fiber Optic Splice Closure is one fiber cable junction box/enclosure, mainly used to accommodate & protect fiber optic splices, realizing fiber cables' branching, termination, and connection for long-distance fiber optic transmission. Fiber optic splice closures are suitable for outdoor aerial, underground installation.What is a fiber optic splice tray used for?Fiber splice trays used in various Fiber Optic Splicing Enclosures may range in design and fiber count. Fiber optic splice closure is also utilized for aerial, strand-mount FTTH “tap” sites where drop cables are spliced to distribution cables and underground applications.What is the best fiber optic splice enclosure?The hybrid fiber enclosure is the most adaptable of the Fiber Optic Splice Enclosure since it can secure network fiber regardless of weather, temperature, or location. This adaptability enables placement on a wall, aerial, or cell. A small form also enables pedestal installation and below-grade applications.Sunshine Growing (since 2011) is an communication manufacturer that mainly produce the fiber optic cable, fiber optic patch cord, pigtail, fiber optic cross cabinet, PLC splitter, etc. Our professional sales team, engineers and workers will control the whole process from place an order to shipping to you hand.

What is a fiber optic splice closure?

What is a fiber optic splice closure?A Fiber Optic Splice Closure is one fiber cable junction box/enclosure, mainly used to accommodate & protect fiber optic splices, realizing fiber cables' branching, termination, and connection for long-distance fiber optic transmission. Fiber optic splice closures are suitable for outdoor aerial, underground installation.What is a fiber optic splice tray used for?Fiber splice trays used in various Fiber Optic Splicing Enclosures may range in design and fiber count. Fiber optic splice closure is also utilized for aerial, strand-mount FTTH “tap” sites where drop cables are spliced to distribution cables and underground applications.What is the best fiber optic splice enclosure?The hybrid fiber enclosure is the most adaptable of the Fiber Optic Splice Enclosure since it can secure network fiber regardless of weather, temperature, or location. This adaptability enables placement on a wall, aerial, or cell. A small form also enables pedestal installation and below-grade applications.Sunshine Growing (since 2011) is an communication manufacturer that mainly produce the fiber optic cable, fiber optic patch cord, pigtail, fiber optic cross cabinet, PLC splitter, etc. Our professional sales team, engineers and workers will control the whole process from place an order to shipping to you hand.

FAQ about optical cable?

What happens if fiber optic cable gets too hot?Fiber optic cables can be damaged by heat.  If the temperature of the cable exceeds the manufacturer’s recommended temperature range for storage and operation, the cable jacket will no longer protect the fiber inside which could lead to increased attenuation (signal weakening) and possible breakage of the fiber.Does cold weather affect fiber optic cable?Fiber optic cables are designed to operate in a wide range of temperatures. The manufacturer selects jacketing material based on the end-users environmental factors.  The manufacturer will specify the storage and operating temperature range for the cable it produces.  Storage and/or operating outside of the manufacturer’s temperature specification leads to failure of the optical fiber in terms of the jacket’s ability to protect the fiber and the fiber’s ability to carry a signal.What happens when fiber optic cable gets too cold?Just like when a fiber optic cable fails when stored/operated above the maximum temperature recommended by the manufacturer, so too does it fail when stored/operated below the recommended low temperature.  Cable jacket failure may result leading to damage to the optical fiber inside the cable.  The result is a loss of signal. What is so special about fiber optic cables?Optical fibers transmit data via photons (light particles) as opposed to copper cables which do so electronically.  Data travels at the speed of light in fiber designed for long-distance networks.  Data cannot travel as fast or as far in copper cables.  Also, unlike copper cables, fiber optic cables are immune to EMI (Electromagnetic Interference). Fiber optic cables are used extensively throughout our society today because they provide the data speeds and bandwidth necessary to make the internet of things (IOT) possible. 

FAQ about fiber optical cable

What is a fiber optic cable?A fiber optic cable contains anywhere from one to several hundred optical fibers within a plastic casing.  Fiber optic cable (or optical fiber cable) transfers data signals in the form of light and travel anywhere from a few feet to hundreds of miles significantly faster than signals in traditional copper cables.What are fiber optic cables made of?Fiber optic cables are made up of glass fibers that transmit light signals over short and long distances. They are used in industrial communications settings as well as telecommunications networks for high-speed data transmission. They are also used to transmit high-power laser energy in such applications as medical lasers for surgery and military laser defense systems.  In communications applications, optical fibers are replacing copper wire because they can carry much more information than copper does and at much higher speeds.Do fiber optic cables get hot?No. Fiber optics are not heated by the light they carry, and therefore do not emit heat or cause any other type of heating effect.